Tickets must be returned at least 7 days prior to the event date to be eligible for a refund.
If for any reason you cannot attend an event for which you have purchased a ticket, we would be happy to offer you a refund on your ticket purchase as long as we are given adequate notice prior to the event and any tickets received by you are returned to us at least one day prior to the event.
If you have purchased your tickets through a third party seller, we will need to receive your tickets at least 7 days prior to the event to provide a refund. Refunds will be issued via PayPal, and will be subject to a $1 restocking fee per ticket refunded. Tickets can be mailed to:
c/o 303 Portage Avenue
Winnipeg, MB R3B 2B4
If you have purchased your ticket online, we will be happy to refund your ticket purchase so long as we are notified of your request at least 7 days in advance of the event. Please follow these instructions to request a refund via Eventbrite, our online ticket service.
The West End Cultural Centre is a general seating venue, meaning that there are no reserved seats. Please note that to offer patrons a dance floor, seating at the West End Cultural Centre may be limited. If you wish to be seated for a concert, please ensure you arrive early.